Program Overview

Sunday, April 29

7:00 a.m. – 8:00 p.m. Registration

6:30 p.m. – 8:30 p.m. World Conference/QIHC Opening Reception with Exhibitors

6:30 p.m. – 8:30 p.m. Bookstore Open in Exhibit Hall

Monday, April 30

7:00 a.m. – 5:00 p.m. Registration

8:00 a.m. – 10:00 a.m. World Conference/QIHC Opening Session
Keynote Address: Adam Kahane

9:00 a.m. – 5:00 p.m. Bookstore Open in Exhibit Hall

10:00 a.m. – 10:30 a.m. Refreshment Break in Exhibit Hall

10:30 a.m. – Noon Concurrent Case Presentations

Noon – 1:00 p.m. Lunch in Exhibit Hall

1:00 p.m. – 5:00 p.m. Concurrent Workshops

3:15 p.m. – 3:30 p.m. Refreshment Break in Exhibit Hall

6:00 p.m. – 7:30 p.m. Reception: Keynote Speaker
Andrew Gaffney, M.D., Associate Dean for Clinical Affairs and Chief Quality and Safety Officer, Vanderbilt University

Tuesday, May 1

7:00 a.m. – 5:00 p.m. Registration

8:00 a.m. – 9:30 a.m. Concurrent Case Presentations

9:00 a.m. – 5:00 p.m. Bookstore Open in Exhibit Hall

9:30 a.m. – 10:00 a.m. Refreshment Break in Exhibit Hall

10:00 a.m. – 11:15 a.m.
Keynote Address: Journey to Excellence: Creating a Culture of Quality
John Heer, President and CEO, North Mississippi Health Services

11:30 a.m. – 12:30 p.m. Lunch in Exhibit Hall

12:45 p.m. – 5:00 p.m. Concurrent Workshops

3:00 p.m. – 3:30 p.m. Refreshment Break in Exhibit Hall

3:30 p.m. – 5:00 p.m. Workshops Resume

Wednesday, May 2

7:00 a.m. – 10:00 a.m. Registration

7:30 a.m. – 10:00 a.m. Bookstore Open in Exhibit Hall

8:00 a.m. – 9:15 a.m.
Keynote Address: Ryan Armbruster, Director, SPARC, Mayo Clinic/Rochester

9:15 a.m. – 9:45 a.m. Refreshment Break in Exhibit Hall

9:45 a.m. – 2:00 p.m. Concurrent Workshops

10:45 a.m. – Noon World Conference Keynote: Donna Shalala, President, University of Miami, Former U.S. Secretary of Health and Human Services

Noon – 12:30 p.m. Working Lunch in Rooms

12:30 – 2:00 p.m. Workshops Resume

Postconference Course

2:30 p.m. – 6:00 p.m. Postconference Course – Blended Six Sigma Green Belt for Healthcare (Day 1)

Thursday, May 3

8:30 a.m. – 4:30 p.m. Postconference Course – Blended Six Sigma Green Belt for Healthcare (Day 2)

Friday, May 4

8:30 a.m. – 4:30 p.m. Postconference Course – Blended Six Sigma Green Belt for Healthcare (Day 3)