Monday, May 5, 2008
Registration
7:00 a.m.–5:00 p.m.
Exhibit Hall Hours
9:00 a.m.–5:00 p.m.
8:00-10:00 a.m.
Opening Session and Keynote Address – Gregory S. Babe - President and CEO, Bayer MaterialScience, LLC
Short sessions (10:30 a.m–11:30 a.m)
- Simulating ED Registration: Optimal Patient Flow – HCM1
Presenter: Eric Bachenheimer, MBA, MHSA, FACHE
Organization: Emergency Medical Associates, Livingston, NJ
- Faster and Safer ED Care with Queuing – HCM2
Presenters: Twila Burdick, James R. Broyles
Organization: Banner Health, Phoenix, AZ
- Building Community Infrastructure Utilizing Quality – HCM3
Presenter: James M. Levett, MD
Organization: Physicians' Clinic of Iowa, Cedar Rapids, IA
- Schedule Elective Cases: Predictive Modeling – HCM4
Presenter: Alexander Kolker, PhD
Organization: Froedtert Hospital, Milwaukee, WI
Lunch in Exhibit Hall (11:30 a.m. –12:30p.m.)
Workshops (1:00 p.m.–-5:00 p.m.)
- Avoiding Random Acts of Improvement with Baldrige – HCW1
Presenter: John P. Werner
Organization: JW Associates
- Five Tools You Can Use Tomorrow To Improve Healthcare – HCW2
Presenters: Anantha Kollengode, Muhanad Hirzallah, Valerie Halling
Organization: Mayo Clinic, Rochester, MN
- Lean Approaches for Sustained Systems Redesign – HCW3
Presenter: Heather Woodward-Hagg
Organization: College of Technology at Purdue University, West Lafayette, IN
- Voice of Customer Analysis Using QFD: Healthcare – HCW4
Presenter: Glenn Mazur
Organization: QFD Institute and International Council for QFD, Ann Arbor, MI
Healthcare Quality Reception (6:30 p.m. –7:30p.m.)
