Tuesday, May 6, 2008
Registration
7:00 a.m.–5:00 p.m.
Exhibit Hall Hours
9:00 a.m.–5:00 p.m.
8:00- 9:00 a.m.
Keynote Address- Rear Adm. T.K. “Ken” Mattingly (USN, Ret.)
Short sessions (10:30 a.m.–11:30 a.m.)
- Relationship Between Volume and Patient Harm – HCT1
Presenter: Alberta T. Pedroja, Ph.D. CPHQ
Organization: EBQ, Northridge, CA
- Quality Improvement Using Process Simulation – HCT2
Presenter: David Eitel, MD, MBA, Pierce Story
Organization: The York Hospital, York, PA, Jumbee Patient Flows Advisors, Wells, ME
- Interdisciplinary Model of Care Redesign – HCT3
Presenters: Rhonda Struck, Jared Leff
Organization: University of Wisconsin Hospital and Clinics, Madison, WI
- Our ISO 9001 Experience – HCT4
Presenters: Bettye L. Robinson, Joie M. Rogers
Organization: Self Regional Healthcare, Greenwood, SC
Lunch in Exhibit Hall (12:15 p.m.–1:00 p.m.)
Workshops (1:00 p.m.–5:00 p.m.)
- Perfect Care: Implementing Baldrige Best Practices – HCW5
Presenters: Glenn Bodinson, Bob Van Gelder, RN, MBA
Organization: BaldrigeCoach, Richardson, TX
- Effectively Using Lean and Six Sigma as Improvement Methodologies in Healthcare Settings – HCW6
Presenter: Wendy M. Novicoff, Ph.D.
Organization: Creative Healthcare, Charlottesville, VA
- Improving Patient Flow: Value Stream Management – HCW7
Presenters: Robert Sutter, RN, MBA, MHA, Jonathan Flanders, MHSA, BSMT, MT
Organizations: HealthCare Quality Improvement Solutions, LLC, Juran Healthcare, Southbury, CT
- Analyzing Failure and Risk in Healthcare with FMEA – HCW8
Presenters: Keith H. Poole, Brian Hudson
Organization: Sisters of St. Francis Health Services, Mishawaka, IN
